What approach should be taken with marginal performers to improve their work output?

• A. Promote them to leadership positions
• B. Set clearly defined goals and provide support
• C. Allow them to work independently without supervision
• D. Increase their workload drastically

Answer: (B)

Setting clearly defined goals and providing support is essential for improving the work output of marginal performers. This approach helps create a structured environment in which employees understand what is expected of them and can focus their efforts more effectively. By having clear goals, employees can measure their progress and stay motivated to meet the desired performance standards.

Providing support, through resources, training, or feedback, also assists individuals in overcoming obstacles that may be hindering their performance. This dual approach not only increases accountability but also fosters a sense of teamwork and collaboration, as supervisors can engage with employees to help them succeed. By investing in the growth and development of marginal performers, organizations can enhance overall productivity and morale.