Which group is expected to consume most of a supervisor's time according to the text?

• A. The top 5% of performers
• B. The 15% of poor performers
• C. The majority of average performers
• D. The 85% of high achievers

Answer: (B)

The choice indicating the 15% of poor performers is considered correct because supervisors often need to allocate a significant amount of their time to address performance issues within this group. Poor performers typically require additional guidance, motivation, and corrective actions to improve their job performance. Supervisors must engage with these individuals to identify the root causes of their issues, provide necessary training, and monitor their progress, which can be time-consuming.

This group's challenges may include lack of skills, motivation, or understanding of their responsibilities, which necessitates a hands-on approach from supervisors. By focusing on these individuals, supervisors can help elevate their performance and enhance overall team effectiveness.

On the other hand, the top performers generally require less direct supervision as they are self-motivated and often excel with minimal oversight. The majority of average performers may present fewer challenges than the poor performers but do not require the same level of intensive time and resource investment. High achievers, while deserving of recognition and perhaps occasional guidance, typically thrive with autonomy and do not consume as much supervisory time as those needing more support. Therefore, the reality of resource allocation tends to tilt significantly towards addressing the needs of those performing poorly.